If you need any help regarding ALTDEUS: Beyond Chronos, feel free to ask for help through our official Discord server "Virtual Haven".
To do so, join the Discord server by clicking on the link below and submit your inquiry through the “#bugs-and-feedback” channel under “CHRONOS-UNIVERSE”.
https://discord.com/invite/jmJQZPk7Ut
If your inquiry is regarding on how to purchase or how to make a refund, kindly contact the platform support for more information.